Friday, February 26, 2016

Backup and Restore Lync 2013

In this Blog we will see Different important things which we need to take backup as part if Lync infrastructure.

1) Topology

The Topology is one the most important one for any Lync installations. the Topology it as all the information like Site,Pools,Server,gateways,databases etc... With out this information we will not able to restore any thing we have to re-install gain if that information is not available.

Backing up Topology

1) Open Topology Builder

Select Download Topology from Existing deployment.

Then Click on OK and select the path where you want to Save the file.

The Above steps are to Back up the existing Topology.

Here are the below steps to Restore the topology.

1) Open the Topology Builder

2) Select Open Topology From a local file and click on ok. select the file which you have stored previously. and then click on OK.

Try Publishing the Topology. Check if topology published with errors .

 2) Configuration Information 

Configuration information is and entire back of Configuration on CMS ( Central Management Store )

a) Open Lync power shell with Administrative rights

b) Type Export-CsConfiguration –FileName "C:\Backup\".

C) The file will be stored in the C:\Backup location.

To restore the Back up Configuration

a) Open Lync power shell with Administrative rights

b) Type Import-CsConfiguration –FileName "C:\Backup\" -LocalStore

Once the Above command is successful. Open the Deployment Wizard and Click on Install or Update Lync system

Check if all are showing Green Check mark. If not run the same.

Back and Restore LIS ( Location Information Store )

1) Open the Lync Powershell with Administrative rights

2) Type the command Export-CsLisConfiguration -FileName C:\Backup\Lisbackup.bak

 3) Lisbackup file will be stored in C:\Backup folder.

Follow the Below steps to Restore the Lis

1) Open the Lync Powershell with Administrative rights

2) Type the command Import-CsLisConfiguration -FileName C:\Backup\Lisbackup.bak

3) Once it is imported type the command "Publish-CsLisConfiguration"

Backup and Restore RGS ( Response Group Service )

1) Open the Lync Powershell with Administrative rights

2) To get the RGS defined aplication server name Get-CsService -ApplicationServer

3)  Export-CsRgsConfiguration -Source ´"´-FileName "C:\Backup\"

3) It will back the RGS information ( queues, agent groups, workflows, holiday sets and business hours etc..) to C:\Backup

To Restore RGS

1) Open the Lync Powershell with Administrative rights

2) Import-CsRgsConfiguration –Destination´""´-FileName "C:\Backup\"

3) Restart the Response Group services.

Wednesday, February 10, 2016

Different Levels of Integration between Exchange and Lync.

Lync 2013 and Exchange can be integrate several levels to provide the end user with the best experience. The integration is done both at the client and server levels. To fully integrate Lync and Exchange, there are several tasks that need to be done at the server level, using the following tools:

  •  Lync 2013 Management Shell 
  • Exchange 2013 or 2010 Management Shell 
  • Lync 2013 Control Panel 
  • Exchange 2013 Administrative Centre or the Exchange 2010 Management Console 
  • Lync 2013 OCSUmUtil tool 

 The Above tools will allow you to configure the integration between Lync 2013 and Exchange

  Depending on the Lync and Exchange versions, the integration features available will be different, and the following table highlights these differences:

As shown in the table, to have all the available Lync and Exchange integration features, you need to have both Lync 2013 and Exchange 2013.

 At a client level, the integration between the Outlook and Lync clients differs depending on the Lync and Exchange versions.

You need Lync 2013 and Exchange 2013 to be able to have the Unified Contact store etc..

There are more features that you can use when integrating Outlook with the Lyncclient, and these features are available with Lync 2013 and both Exchange 2013 and 2010.

  These features, provided by the Exchange Web Services, are the following:

  • Read or delete items in the conversation history folder in Outlook 
  •  Listen to or delete voicemail items 
  • Display extended free busy information and meeting subject and location 
  •  Read or delete Lync missed call notifications in your inbox